Privacy Policy

Last updated: 14 August 2025

At Basis Tech Consulting Pte Ltd, your trust is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA), the EU General Data Protection Regulation (GDPR), and other applicable laws.

By interacting with us, using our services, or visiting our website, you agree to the terms described below.

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1. Data We Collect

We collect personal and non-personal information when you interact with us. This may include:

• Personal Identification Data
  Name, email address, phone number, job title, company name, billing information.
  
• Usage Data
  IP address, browser type, device details, pages visited, time spent, and referring/exit pages.
  
• Project & Communication Data
  Information you provide during consultations, project scoping, or correspondence.
  

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2. How We Use Your Data

We process your personal data only when we have a legal basis, such as:

• Delivering our services and projects
  
• Providing customer support
  
• Sending project updates, proposals, and relevant marketing content (with your consent)
  
• Improving website functionality and user experience
  
• Meeting legal and regulatory requirements
  

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3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Contractual necessity – to fulfil agreements with you
  
• Consent – for marketing or optional data sharing
  
• Legitimate interests – for business improvement and fraud prevention
  
• Legal obligations – to comply with laws
  

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4. How We Share Your Data

We will never sell your personal data. However, we may share your information with:

• Trusted service providers (e.g., hosting, payment processing, analytics)
  
• Business partners involved in delivering your project
  
• Legal authorities when required by law
  

All third parties must adhere to strict confidentiality and data protection standards.

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5. Data Retention

We retain personal data only for as long as necessary:

• Project-related data: up to 7 years for contractual and audit purposes
  
• Marketing data: until you withdraw consent
  
• Legal compliance: as required by law
  

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6. Your Rights

You have the right to:

• Access a copy of your personal data
  
• Correct inaccurate or outdated information
  
• Request data deletion (where legally permissible)
  
• Withdraw consent at any time
  
• Request data portability
  
• Object to certain processing activities
  

To exercise your rights, email us at admin@basistech.com.sg

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7. Cookies & Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and understand user behavior.
You can manage cookie preferences in your browser settings.

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8. International Data Transfers

If your data is transferred outside Singapore or the EU, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your privacy.

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9. Data Security

We use industry-standard encryption, firewalls, and access controls to protect your data against unauthorized access, alteration, or loss.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

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11. Contact Us